How long does shipping take? Do you ship anywhere in the World? Yes, we ship our laser projectors all over the World. We ship by USPS or Canada Post for all orders within North America, delivery time is approximately 3-5 days. We ship by Parcelforce Worldwide or Royal Mail for all orders within the UK & Europe, delivery time is approximately 5-7 days. We ship by Australia Post for all orders within Australia and New Zealand, delivery time is approximately 7-10 days. All other international orders will be shipped via DHL or UPS, delivery time approximately 7-10 days. Please note, during peak Christmas season, the shipping delivery time may be delayed due to reasons beyond our control.
Can I come pick up my order? No, we do not offer a retail storefront as such, but ship your order from one of our warehouse facilities located in Canada, United States, and Germany.
Do your laser projector lights move? Or is it only static? We have both moving and static versions of our laser projectors. In each product’s description page we state whether it is static or has a moving pattern.
Will the lights cover my entire house? Depends on how big your house is. Generally one to two projectors would suit most people. You can cover a maximum coverage of 5000 sq ft. However the closer you are the sharper and brighter the laser lights are. The optimal distance to place your laser projector would be 8.5 meters or 28 ft away. A majority of our clients will buy 2-3, one for the house, and the others for lighting up their landscape, like their trees or garden area.
In what currency do you charge? We display our prices in multiple different currencies based on which region of the World you are located in. This way you know what it will cost in your local currency. However, we charge the converted equivalent in GBP at checkout.
Can your laser projectors also be used indoors? Yes, absolutely, our projectors are robust, and can be used for outdoor or indoor purposes. For indoor purposes you simply detach the stake from the main unit, and you can use its 180 degree stand to angle the projector anyway you wish.
Will your projectors also work with UK, Ireland, Australia, and New Zealand's electricity standards, regarding voltage, frequency, and plug? Yes, all of our projectors are compatible with UK's 230 V voltage, 50 Hz frequency, and BS 1363 plug standards and is also compatible with Australia's 240 V voltage, 50 Hz frequency, and AS/NZS 3112 plug standards.
Are there any customs or duties that I am responsible for? Yes, customs and import duties may be applied to orders when the shipment reaches its destination. Such charges are the responsibility of the recipient of your order and vary from country to country. Contact your local customs office for details.
How long is the lead cable? The lead cable is 1.5 meters long. We also offer a 4.5 meter extension cable that you can get separately.
How far should I place the projector from my house? The optimal distance for the best effect is to place the projector 8.5 meters or 28 ft away.